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Larry Edwards, Co-Founder, President and CEO, of Tyne Group, P.C. was spending almost $2,000 a seat for a CRM solution from Siebel. It was an astronomical price to pay, but his company needed it.
Prior to jumping into the CRM game Edwards had only been using Outlook for contact management, which quickly became a brick wall because he couldn't do anything with those contacts. After Siebel, Edwards moved over to Jamcracker ASP, and then jumped to Salesforce.com.
With all of the Tyne Group's bouncing from one CRM app to the next, he ultimately chose Zoho because it delivered the same functionality at a comical fraction of the competitors' cost.
"Salesforce seats at $65 and Zoho seats at $4," said Edwards amazed that he could have a product this good for so little.
The move was seamless from Salesforce.com to Zoho as the Tyne Group just exported and imported CSV files. To get up and running quickly with Zoho CRM, Edwards' team took advantage of Zoho's online video tutorials.
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